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    Technical Support
      Is Technical Support free?
      Absolutely! Update or upgrade product which has a same series is totally free.
    How to upgrade this software?
      Update or upgrade software is only through network at present, e.g. if you wish to upgrade registration system, HYDATA Customer Service will resend you a new upgrading registration code via email as per your machine code.
    I still have some questions, what should I do?
      You may download demo, user guide or other resources from related download page. Part of software has a corresponding website including upgrading process, feedback, solutions and use cases, etc. In addition, non-public version especially developed by use cases. You can also send email to support@hydata.com, and we will give you a prompt reply within 24 hours.