Order service

Invoice Instructions


1. Issue the following bills

General Invoice: General VAT Invoice (electronic version);

Special ticket: special VAT invoice;


2. Invoice content

The default is to issue an electronic invoice;

The content of the invoice is the details of the products you purchased, and no invoice will be issued for the hardware that comes with the software product;

The ticket amount is the actual payment amount for the product you purchased;

The invoice title of enterprise users must be consistent with the name of your company's payment unit.


3. Invoice time

After your order is completed and the billing information is submitted, it is generally issued within 5-10 working days;

Invoices submitted after the 25th of each month should be issued at the beginning of the following month;

It will be sent by SF Express after it is issued, and it will be postponed in case of holidays;



4. Friendly reminder

Order completion conditions: software product authorization, hardware product confirmation receipt;

Only one invoice is issued for one order. If one invoice cannot be issued in full, the system will automatically split it into one or more invoices, depending on the invoice you actually receive.

Invoices need to provide complete invoicing information:

General VAT invoice: company letterhead, taxpayer identification number

Special VAT invoice: company letterhead, taxpayer identification number, address, telephone number, account opening bank, account number

Individuals and corporate customers who do not qualify as general taxpayers shall issue ordinary VAT invoices (electronic version),

After the customer registers and recharges, they have an exclusive account. The account is divided into two parts: the balance account and the gift balance account:

(1) Balance account: the actual recharge amount for the customer;

(2) Gift balance account: The amount obtained from non-actual payment such as platform promotion gifts, refunds, etc.;

(3) Invoices can be issued by using the balance account, but not by using the gift balance;

(4) All products purchased by customers on the platform with the gift balance are calculated at the tax-free price.


RELATED NEWS